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FAQs



What is the Adelaide Festival?

Adelaide Festival is one of the world’s great arts events. For more than 50 years the festival’s audiences have delighted in an outstanding mix of internationally acclaimed theatre productions, operatic performances to die for, an eclectic array of world-class musicians, breathtaking dance pieces, renowned writers and striking visual arts displays. Enjoyed amid warm March days and starry nights, Adelaide Festival’s celebration of creative excellence makes for an event of truly epic proportions.

The Adelaide Festival is also known for its high profile events such as the much-loved Adelaide Writers’ Week, Adelaide International (AI), Artists’ Week, and the Adelaide Biennial of Australian Art.

 

When is the Adelaide Festival?

2014: Friday, February 28 – Sunday,  March 16
2015: Friday, February 27 – Sunday, March 15

 

How do I buy tickets to an Adelaide Festival performance?

Online: Book tickets at BASS and through the link on each individual Adelaide Festival event page.

Phone: BASS 131 246

Mail / Fax: Fill out a booking form in the Adelaide Festival Program and fax or mail it to:

BASS Festival Bookings
GPO BOX 1269
Adelaide SA 5001
Fax 08 8231 0550

In person:  Tickets are available through BASS.

Outlet details: bass.net.au

 

What is a Friend of the Adelaide Festival and how can I become one?

The Friends, Angels and Patrons program was created to support three key areas of our work:

Outstanding international performances, exhibitions and events bringing the world’s best to Adelaide;

Outstanding Australian work showcasing the best of Australia; and

Outstanding Indigenous work connecting Indigenous artists with the world

Membership includes many benefits that will enhance your Adelaide Festival experience while helping to support our continued success.  You can join at any point throughout the year. Memberships cover one or two Adelaide Festival periods. To become a Friend, Angel or Patron call BASS on 131 246.

 

What ticket discounts are available?

Friends: Current Friends, Angels and Patrons of Adelaide Festival are entitled to discounted tickets (maximum of two discounted tickets per event).
Concession: Full-time students, pensioners and unemployed persons are entitled to concession
price tickets. Companion Card holders qualify for concession price tickets. Valid identification must be provided for ticket collection and for admission to the venue.
Fringe Benefits: If you’re aged 18 to 30 you can purchase from a limited number of discounted tickets to selected festival events through Fringe Benefits.

Group bookings: Groups of 10 or more may book for selected events at the group price (equivalent to the Friends’ price). For more information call BASS Group Bookings: 08 8205 2220.

Best seats in the house: In addition to generously discounted ticket prices, Friends, Angels and Patrons can access the best seats in the house during the priority seating period. During this period an allocation of the best seats for every festival event is reserved exclusively for our Friends, Angels and Patrons. When you book via mail, fax, phone or in person, your tickets will automatically be taken from these reserved seats. Please present your membership card/number when booking.

 

Can I buy a gift voucher?

Yes! Tickets to Adelaide Festival’s world-class entertainment are a great gift idea for Christmas, birthdays, as a special thank you or just as a treat for yourself.  Adelaide Festival gift vouchers are available for purchase at any BASS outlet or by calling 131 246.

 

Can I receive a refund or exchange for my tickets?

Adelaide Festival regrets that it is not possible to refund or exchange completed bookings. The BASS conditions of sale can be found here.

 

Do Adelaide Festival venues offer Accessibility?

The Adelaide Festival aims to make the festival as accessible to as many people as possible. All festival venues are equipped with Access facilities. When booking your ticket please inform the operator of any Access requirements.

There will be a number of versions of the 2014 Adelaide Festival program and website made available to increase accessibility.

An Audio program will be made available for Blind or vision impaired people and a Large Print text only program will be made available for vision impaired people and screen readers.

This website has font enlargement capabilities. In the very top right hand corner of the screen you will see three letter A’s in varying sizes. Click on these to increase or reduce the font size.

On every event page and some author pages, there will be videos and audio versions of the page information.

Each event in the festival program contains detailed Access Information for that event in the booking guide and on the website. On the website look in the right hand information column on event pages for accessibility symbols.

Some event pages feature event description videos in Auslan.

Further access information can be found here.

 

Access Parking

Accessibility parking is located at each Adelaide Festival venue. Please contact each venue for parking locations. Accessible parking is available in front of the Town Hall (King William Street) 7pm – midnight (except Mondays).

The Adelaide City Council owned UParks have accessible spaces located near the lifts. Holders of SA Disability Parking permits can apply to UPark for an Accessibility pass. This pass provides two hours free parking up to 52 times per year at all UPark car parks. This pass superseded any other Accessibility parking discount previously available at UPark. For UPark locations visit www.upark.com.au

 

Does Adelaide Festival have an app?

You can download the free app from our website to help you plan, navigate and enjoy the 2013 Adelaide Festival. Packed with useful tools and entertaining features, it is compatible with iPhone and Android. For other phones visit our mobile site at m.adelaidefestival.com.au

 

What are QR Codes?

QR codes are printed on Adelaide Festival materials to give you quick and direct access via your mobile phone to more information on festival events. To use these codes you will need a data plan with your mobile phone carrier to go to the mobile web pages.

 

Are there any jobs available at the festival?

Positions become available from time to time and are advertised on the Careers page of our website. Unfortunately we do not offer a work experience program.

 

Submissions

Adelaide Festival’s program is curated and invitations to participate are issued by the Artistic Director. The character of the Adelaide Festival is dependent on the curatorial vision of each Artistic Director.

Unfortunately, there is no selection committee to consider unsolicited submissions and therefore we are not able to offer assessment or feedback.