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Current Vacancies:
CRM & Ticketing Coordinator
OCTOBER 2025 - MARCH 2026
The CRM & Ticketing Coordinator works within the Customer Experience team to deliver an exceptionally high level of customer service for audiences attending the 2026 Adelaide Festival at all points of interaction – from purchasing a ticket through to troubleshooting at the box office. This position will form an integral part of the Customer Experience team. Duties will include event builds, managing various ticketing initiatives, generating complex reports for venues, artists and internal departments, customer service (phones, email, box office), supervision of call centre staff, and a thorough understanding of Tessitura and the Adelaide Festival and Adelaide Writers’ Week ticketed events.
Applications will be accepted until Monday 29 September at 5pm (ACST). To apply, please submit your resume, a cover letter outlining your relevant experience, and references to hello@adelaidefestival.com.au. Shortlisted candidates will be contacted for interviews.
Why Join Us?
• Five extra days of paid Festival Leave
• Flexible work-from-home arrangements
• Complimentary tickets and staff discounts
• Access to EAP and extra leave for wellbeing and support needs
• Free annual flu vaccinations
Adelaide Festival is an equal opportunity employer. We are committed to creating a safe, respectful and inclusive workplace that reflects the diversity of our community. We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and people of all gender identities and expressions.