THE FINE PRINT
Adelaide Festival reserves the right to change seating reserves and pricing, at any time and without notice.
FEES & CHARGES
Ticket prices listed are inclusive of all ticketing fees and charges, however transaction fees will apply to purchases.
SEATING & capacity
Please note that theatres are currently operating at reduced capacity. Some Adelaide Festival events will be General Admission. Patrons must sit in their allocated seats as directed by venue management. In the event that capacity restrictions are lifted by SA Health before the event, there may be another ticket holder in the seat next to you.
All Adelaide Festival events, including Adelaide Writers’ Week, will operate under SA Health approved capacities. Read more on our COVID Management plan
FLEXIBLE TICKETING POLICY
Adelaide Festival have introduced updates to our ticketing policy giving people more flexibility in the case of illness or border closure.
- Exchanges can be made up to 72 hours before the event in the event of illness or quarantining subject to a COVID test
- On the day of your scheduled event please contact Adelaide Festival before 10am to determine an exchange to a future performance date
- If an alternative date cannot be found, a refund will be given
For interstate/international travellers
If you are an interstate/international traveller and can’t attend due to travel and/or quarantine restrictions, please contact Adelaide Festival via phone or email no later one week before performance to arrange an exchange – and if that can’t be facilitated a refund will be given.
Tickets are sold in line with Live Performance Australia guidelines (liveperformance.com.au). Adelaide Festival will offer a refund if the performance is cancelled, rescheduled or significantly relocated. Adelaide Festival Friends are permitted to exchange tickets to another performance of the same event, subject to terms and conditions. Refunds and exchanges are not offered for change of mind or circumstance, with exceptions as listed above due to COVID-19.
Tickets purchased through unauthorised resellers such as Ticketmaster Resale, eBay, Viagogo and similar organisations may be fraudulent and entry to the venue is not guaranteed.
Latecomers may not be admitted. Please see individual event pages.
The use of cameras, mobile phones and recording devices is strictly prohibited and will result in removal from the venue without refund.
Adelaide Festival takes great effort to provide information to audiences regarding potentially sensitive subject matters and the use of special effects (theatrical smoke, strobe lighting etc). Please be advised that at the time of publishing the guide, Adelaide Festival may not be aware of all specific show warnings. See specific event pages on this website for the most up-to-date information.